BestChef Support
Contact
- Email: support@bestchef.app
- We aim to answer within 2 business days.
Common tasks (all in-app, no ticket needed)
| I want to... | Where |
|---|---|
| Delete my account and data | Settings → Delete account |
| Export my full account (portable JSON) | Settings → Full account export |
| Export the data stored on this device | Settings → Export device data |
| Report content or a user | Report action on any recipe, comment, photo, or chef profile |
| See my reports and their status | Profile → My Reports |
| Appeal a moderation decision | My Reports → the decision → Appeal, or email us |
| Block or unblock a chef | Their chef profile → Block |
| Change app language | Settings → Language |
Reporting urgent safety issues
For content endangering a child or a credible threat of harm, email support@bestchef.app with subject line URGENT SAFETY and report the content in-app so moderators get the evidence trail. These reports are prioritized ahead of everything else.
Security disclosures
Found a vulnerability? Email support@bestchef.app with subject SECURITY. Do not test against other users' data. We acknowledge reports within 2 business days and will credit you if you want.
Legal
- Terms of Service: https://bestchef.app/terms
- Privacy Policy: https://bestchef.app/privacy
- Community Guidelines: https://bestchef.app/guidelines
- Data Deletion: https://bestchef.app/data-deletion